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Extended DISC tools help us to understand that people are different. Customers do not want to be treated the same. Employees do not have the same customer service strengths. The best strategy is to go beyond the service guidelines and recognize the behavioural styles of the customer and the employees to improve customer service. Learn more about how Extended DiSC can improve customer service.
Added value is a marketing or customer relations strategy that can take the form of a product, service, which is added to the original offering for free, or as part of a discounted package. It, like all other elements in your marketing toolkit, is designed to attract new customers and retain existing ones. Sharing this and many more strategies inside this article.
In my work, I am a strong advocate for the Science of Well-Being and infuse Positive Psychology practices in the partnerships I have with professionals as I do not believe that hustle is required for success and that happiness is a fundamental human goal.
The 5 minute journal. Answer these questions: 3 things I am grateful for. 3 most important things I need to do today to make it a great day. What we focus on becomes our reality. Gain clarity! Most of us are "busy". Being busy tricks our brain into thinking we are...
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