How can Extended DiSC Improve Customer Service?

How can Extended DiSC Improve Customer Service?

by | Apr 24, 2021 | Blog

Extended DISC tools help us to understand that people are different. Customers do not want to be treated the same. Employees do not have the same customer service strengths. The best strategy is to go beyond the service guidelines and recognize the behavioural styles of the customer and the employees to improve customer service. Learn more about how Extended DiSC can improve customer service.

Leaders & Coaches, The Pen is in Their Hands

Leaders & Coaches, The Pen is in Their Hands

by | Jun 4, 2020 | Blog

Coaching can be tough and challenge many to check their own emotions. If I see your sad face, I may first resonate with it and feel sadness myself (that’s the work of strictly congruent mirror neurons). Next, I may feel the desire to comfort you rise up in my body...
Working from home? 5 Tips to keep you Energized!

Working from home? 5 Tips to keep you Energized!

by | Mar 17, 2020 | Blog

While the laptop lifestyle has tremendous benefits, one of the hidden dangers of remote jobs can be feelings of extreme loneliness and isolation and at times challenging to stay energized, this blog post shares tips with you to keep you energized. Millions of people...
Influence Magazine 100 Authority

Influence Magazine 100 Authority

by | Jan 24, 2019 | Blog

Influence Magazine 100 Authority Business Coach, Change Consultant, Best Selling Co-Author Jennifer Jimbere Named Influence Magazine 100 Authority This past year I was honoured to be recognized as an influence Magazine 100 Authority for excellence as a Business...