Are you a Goal Digger?

Are you a Goal Digger?

Do you take the time to step into possibility?

To think, to imagine and explore how you can bring about a new reality.
Every year, I build a scorecard for my goals and look at it weekly to ensure that they are always top of mind. This helps me to take inspired action.

Last year really enforced the importance of planning and vision!
When I work with clients, I invite them into this process as part of the 4DX model for planning.

In this article, I share a few reasons why companies hire coaches & consultants.

How can Extended DiSC Improve Customer Service?

How can Extended DiSC Improve Customer Service?

Extended DISC tools help us to understand that people are different. Customers do not want to be treated the same. Employees do not have the same customer service strengths. The best strategy is to go beyond the service guidelines and recognize the behavioural styles of the customer and the employees to improve customer service. Learn more about how Extended DiSC can improve customer service.