How can Extended DiSC Improve Customer Service?

How can Extended DiSC Improve Customer Service?

Extended DISC tools help us to understand that people are different. Customers do not want to be treated the same. Employees do not have the same customer service strengths. The best strategy is to go beyond the service guidelines and recognize the behavioural styles of the customer and the employees to improve customer service. Learn more about how Extended DiSC can improve customer service.

Business Leaders Find Solutions!

Business Leaders Find Solutions!

HOW OFTEN DO YOU TALK ABOUT PROBLEMS OR POTENTIAL SOLUTIONS? Bringing up problems without solutions can have others seeing you as negative, and foster a perception that you are not a strong leader or without leadership potential. How do you react when you see or...
Try This To Help You Become a Better Listener

Try This To Help You Become a Better Listener

Often we’ll listen to someone without really hearing him or her. In the process, we miss opportunities to connect with that person–and even risk making him or her feel neglected, disrespected, and resentful. Would you agree that it is getting harder and harder to...