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Explore the benefits, blunders, and breakthroughs of leadership and building a successful business.

How can Extended DiSC Improve Customer Service?

How can Extended DiSC Improve Customer Service?

Extended DISC tools help us to understand that people are different. Customers do not want to be treated the same. Employees do not have the same customer service strengths. The best strategy is to go beyond the service guidelines and recognize the behavioural styles of the customer and the employees to improve customer service. Learn more about how Extended DiSC can improve customer service.

Create Added Value in Your Business
                                     and Make 1 + 1 = 3

Create Added Value in Your Business
 and Make 1 + 1 = 3

Added value is a marketing or customer relations strategy that can take the form of a product, service, which is added to the original offering for free, or as part of a discounted package. It, like all other elements in your marketing toolkit, is designed to attract new customers and retain existing ones. Sharing this and many more strategies inside this article.

Inspiring Possibilities Global Summit

Inspiring Possibilities Global Summit

When we went into quarantine last March 2020, SO many of us hit the pause button on our dreams… and WE forgot that WE hold the remote.

You’ll join me and 21 amazing authors, speakers, coaches, and experts for a series of life-changing mentorship sessions that will give you the tools to reach a place of unstoppable courage.

Happiness is a fundamental human goal.

Happiness is a fundamental human goal.

In my work, I am a strong advocate for the Science of Well-Being and infuse Positive Psychology practices in the partnerships I have with professionals as I do not believe that hustle is required for success and that happiness is a fundamental human goal.

A Game Changing Process

A Game Changing Process

The 5 minute journal. Answer these questions: 3 things I am grateful for. 3 most important things I need to do today to make it a great day. What we focus on becomes our reality. Gain clarity! Most of us are "busy". Being busy tricks our brain into thinking we are...